How We Work

Agility and Quality Are the Keys to Excellence

 

At PCC, we believe that providing professional claims service is one of the most professionally rewarding things we can do. We understand how important our role is when a client calls. No matter what the size or type of client – property and casualty insurance company, self-insured firm, local authority, county or municipality, we are here to support their professional claim needs.

 

Once a PCC adjuster is assigned to their case, our clients know they have the helping hand they need to support their needs and that of their policyholder. Our unique 4-Stage Claims “Quality Circle” Procedure – Discover, Assess, Recommend and Support -- assures excellent results on every claim, no matter how large or small.

We are there for you with a helping hand, every step of the way:

ð     Discovery – Learn about the claim and assign the right professional adjuster with the expertise to handle the job

ð     Assessment – Meet with policyholder on site to understand every aspect of the claim

ð     Recommendation  – Deliver a high-quality, thorough property appraisal or situational analysis

ð     Support  – Support the client with every detail until the case is closed

To apply the PCC Quality Circle process to your next case, call 1-800-381-0391 or email us at email@pccus.net to schedule an appointment.

 

PCC . . . The Quality You Need Every Step of the Way